The Journalist Rings
Bless her, she’d been asked to write an article for next February’s Homes & Gardens (and she’d rung us five months early because she knew how busy we get …):
“I’m writing about buying and using stained glass and I’ve been looking at your website with great interest …
(What a lovely journalist, I thought.)
… I need to find out about the various options available to buy, and also who can restore them …
… Can you help me please?”
